Chapter Lead

The Chapter Lead is a senior role that supervises the development of the Chapter’s approach and skills.

Ensuring the quality of Chapter output on client and internal projects. Establishing, sharing and maintaining professional best practice within the Chapter.

Promoting thought leadership outside the agency.

Encouraging new team members to achieve a successful first year.

Delivering professional learning and coaching for Chapter members. Acting as the senior expert for complex and tricky problems. Taking responsibility for innovation, R&D and creativity within the Chapter

Ben Layer is the Chapter Lead for the Technical Chapter.

Andy Jackson is the Chapter Lead for the Design Chapter.

Chris Harris is the Chapter Lead for the Client Services Chapter.